Clean Smarts Review: Right Choice for Janitorial Work
Transparent pricing, a 4.8-star mobile app, and features that cover the full janitorial workflow - scheduling, time tracking, inspections, and supply management in one place.
Transparent pricing, a 4.8-star mobile app, and features that cover the full janitorial workflow - scheduling, time tracking, inspections, and supply management in one place.
Clean Smarts is the kind of software that makes you wonder why commercial cleaning companies put up with so many separate tools. It combines scheduling, time tracking, inspections, supply management, and team communication into one platform with transparent pricing that you can see before you book a demo - something surprisingly rare in this space. It earns a spot in our best janitorial software roundup for those same reasons.
I spent time researching Clean Smarts for this review, looking at what it offers, how it compares to alternatives, and whether it delivers on the promise of replacing redundant software. The company claims an average savings of $470 each month by eliminating overlapping tools, and with Foundation starting at $125/month for 10 users, the math has a reasonable starting point.
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Third-Party Rating: Clean Smarts holds a 4.8 out of 5 rating on the Apple App Store from 1,200+ reviews - an impressive signal of user satisfaction from the people using the app daily. Capterra shows 5 out of 5 but from only 2 reviews, which is too small a sample to draw conclusions from. The company reports 94% customer retention after six months, which aligns with the App Store sentiment but is self-reported.
Employees clock in and out from their mobile phones with location-based check-ins. This eliminates buddy punching and gives office managers a real-time view of who is on site. Managers can approve time entries directly, and the data flows into the payroll add-on or can be exported for external payroll processing. The GPS geofencing is practical - it confirms a cleaner is at the correct job site without being overly intrusive. For a broader look at employee scheduling tools, see our time tracking guide for contractors.
Quality control is a core selling point for Clean Smarts. Inspectors can walk a job site, score completed tasks against weighted criteria, and log issues with photos. The inspection data builds a performance history over time that you can share with clients through the white-labeled customer portal. For cleaning companies that contract with large corporate clients (Verizon, Coca-Cola, American Airlines are listed customers), this inspection trail is essential for contract compliance.
Tracking cleaning supplies across multiple job sites is a logistical headache that Clean Smarts addresses directly. The platform tracks inventory levels, automates reorder reminders, and lets cleaners submit supply requests from the mobile app. Managers get visibility into which sites are consuming supplies faster than expected - useful data for both cost control and client billing.
The drag-and-drop scheduler handles shift changes, sick-day replacements, and recurring schedules with real-time notifications to affected employees. The in-app messaging keeps communication in one place rather than mixing with personal texts. Group messaging and direct messaging are both supported, with separate customer-facing message boards for client communication. For a broader look at field scheduling tools, check our scheduling software roundup.
Most janitorial software vendors require a demo call to see pricing. Clean Smarts publishes both tiers - Foundation at $125/month for 10 users and Expert at $200/month for 10 users - plus the per-user add-on rates. Annual billing gets you 20% off. The payroll add-on pricing is also public: $60/month + $6 per employee. This makes evaluation faster and more honest. You know what you’re looking at before you talk to a salesperson. This kind of transparency is one reason Clean Smarts made our top janitorial software picks.
The 4.8 rating with 1,200+ reviews on the Apple App Store isn’t typical for B2B janitorial software. It suggests the mobile app is genuinely built for the field employee experience, not just a web portal squeezed into a phone screen. GPS check-ins, task lists, supply requests, and inspections all work from the phone. When employees adopt the tool willingly, the office gets cleaner data. See how it compares in our field service mobile app roundup.
Clean Smarts lets you brand the customer portal with your company name, so clients see your brand - not Clean Smarts - when they check inspection reports, submit service requests, or view schedules. For cleaning companies competing on professionalism and transparency, this is a meaningful differentiator. Public surveys and revenue reports add to the client-facing toolkit.
Clean Smarts lists Verizon, Coca-Cola, Wells Fargo, and American Airlines as customers. Those are demanding enterprise clients. But the company itself has 2-10 employees according to LinkedIn. There’s a mismatch here. For a small cleaning company with 20 employees, a 10-person vendor is fine. For a company managing contracts with Fortune 500 clients, the support infrastructure of a tiny software vendor is a real consideration - what happens if their only support person is out sick?
Two Capterra reviews isn’t enough for due diligence. The App Store reviews are encouraging but come from a consumer app store, not a business software review platform. The 94% retention rate is self-reported. For a product at this price point, the lack of independent business reviews is an obstacle for risk-averse buyers who need social proof before committing.
The payroll module costs $60/month plus $6 per employee on top of the base platform. There’s also a $200 one-time fee if you transfer mid-year from another provider. Payroll is a table-stakes feature for janitorial software - most platforms in this category either include it or charge less for it. The add-on pricing plus per-employee cost adds up quickly. A 50-person cleaning company on Foundation would pay $125 + $60 + (50 x $6) = $485/month with payroll included.
| Component | Foundation | Expert |
|---|---|---|
| First 10 users (monthly) | $125/mo | $200/mo |
| First 10 users (annual) | $100/mo | $160/mo |
| Additional user fee | +$6/user/mo | +$8/user/mo |
| Max users | 100 | 300+ (custom) |
| Payroll add-on | $60/mo + $6/employee | $60/mo + $6/employee |
What you will actually pay: A 20-person cleaning company on Foundation with payroll would run approximately $125 (base) + $60 (payroll base) + (10 additional users x $6) + (20 employees x $6 for payroll) = $125 + $60 + $60 + $120 = $365/month. With annual billing, the base drops to $100/month, saving $300/year before the payroll costs. The 20% annual discount makes the most sense if you’re committed to the platform after the 14-day trial.
Clean Smarts has limited third-party review data. The Apple App Store shows 4.8 out of 5 from 1,200+ ratings. Capterra shows 5 out of 5 but from only 2 reviews - not statistically meaningful. The user testimonials on the Clean Smarts website provide the richest insight.
Positive themes:
Critical themes:
| Feature | Clean Smarts | Swept | Janitorial Manager |
|---|---|---|---|
| Target customer | Small-to-mid commercial cleaning | Commercial cleaning | Small-to-mid cleaning |
| Starting price | $125/mo (10 users) | Not published (demo required) | Not published |
| Mobile app rating | 4.8 (1,200+ reviews) | Limited public data | Limited public data |
| Inspections | Yes (weighted scoring) | No | Yes |
| Supply management | Yes | No | Yes |
| Customer portal | Yes (white-labeled) | No | Limited |
| Payroll integration | Add-on ($60/mo + per employee) | No | No |
| Free trial | 14 days, fully featured | Demo only | Demo only |
See how Clean Smarts fits among the full set of alternatives in our janitorial software comparison.
Clean Smarts is a solid choice for small-to-mid commercial cleaning companies that want one platform to replace the typical stack of separate scheduling, time tracking, and inspection tools. The transparent pricing, strong mobile app, and white-labeled customer portal are genuine differentiators in a category where most vendors hide pricing behind a demo call and deliver mediocre mobile experiences. For a full field comparison, check our best janitorial software roundup.
The concerns are real but bounded: the company is very small for a product serving Fortune 500 clients, third-party review data is thin, and the payroll add-on pricing can double your monthly bill. These aren’t dealbreakers for a 20-person cleaning company looking to move off spreadsheets. But they’re worth verifying during the 14-day free trial before signing a long-term commitment.
Best for: Small-to-mid commercial cleaning companies that need scheduling, time tracking, inspections, and supply management in one platform with transparent pricing and a strong mobile app.
A strong field service pick for small service operations if the higher-tier workflow limits fit.
Read review →A serious service-trade platform for QuickBooks-heavy, multi-truck shops, but not a low-risk fit for small crews that need public pricing or a hands-on trial.
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