Elromco published Professional at $289/mo and Enterprise at $399/mo - including CRM, instant online quotes, dispatch, eBOL, payroll, storage, and AI. How does the platform hold up for a growing moving company?
Elromco launched in 2015 as a moving-specific software company in Canton, Massachusetts with a clear premise: build an operating system for moving companies, not a general CRM adapted for movers. The difference shows in the feature set - instant online quotes that calculate real binding prices on your website, an interactive client portal where customers update their own inventory and the quote recalculates automatically, and an electronic bill of lading that feeds straight into payroll with zero manual data entry.
For a broader look at the category, see our best moving software guide.
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That focus matters because most moving companies piece together 4-5 separate tools (a CRM, a quoting platform, a dispatch board, an accounting package, a storage manager) and hope they talk to each other. Elromco builds the entire workflow in one moving-specific system: a lead arrives via an online quote, becomes a booked move with e-sign and deposit, gets dispatched to a crew with a real-time 9-stage job tracker, closes with an electronic BOL that triggers both invoicing and payroll, and feeds into accounting without anyone re-typing numbers.
This review covers what Elromco does well, where it falls short, and exactly what it costs for a real moving company.
Third-Party Rating: Google users rate Elromco 4.9 out of 5 based on 512 reviews. On Capterra, the score is 4.9/5 based on 15 reviews. Software Advice rates it 4.9/5 (12 reviews) and GetApp rates it 4.8/5 (8 reviews). The consistency across platforms is unusually high, though the review volume outside of Google is lower than some more established competitors. We use Google as the primary reference because its review base is largest for the moving company audience.
The feature that sets Elromco apart from most moving software is the instant online quote. You embed a white-labeled form on your website that calculates a real binding price instantly based on your rate tables, fuel surcharges, seasonal pricing tiers, and the customer’s inventory. The customer sees a dollar price - not a “we’ll get back to you” message.
This matters because the moving industry standard is a lead form followed by a phone call or email with a price. That callback delay is where leads go cold. Elromco reports that moving companies using instant online quotes see booking rates climb from roughly 15% to over 30% - a direct result of showing a real price while the customer is actively comparing movers.
The quoting engine supports three pricing models (hourly, flat rate, long distance), six seasonal rate tiers, 12 fuel surcharge strategies, and 16 configurable fee types. Long-distance and interstate moves use mileage tariffs, FMCSA compliance data, SIT (storage-in-transit), and weight ticket integration.
The client portal is white-labeled on your domain - customers never see Elromco branding. Inside the portal, customers can update their inventory (add or remove items), change move dates, adjust packing service levels, and the quote recalculates in real time. This reduces the back-and-forth calls that normally happen when a customer’s move details change between booking and moving day.
For moving companies that handle corporate relocations or affiliate partner moves, Elromco includes dedicated B2B portals with lifetime revenue tracking and multi-order management - a feature most moving software platforms do not offer.
Elromco’s booking flow is not a lead form. The office opens available time slots, the customer selects one, completes e-signature, pays a deposit (if required), and the job locks into dispatch - all without the office touching it. The system runs 24/7, so customers can book outside business hours.
Once a move is underway, Elromco tracks it through nine stages: confirmed, pre-move survey completed, crew assigned, truck loaded, en route, arrived, unloading, delivered, and completed. Each stage carries an exact timestamp and a comparison of estimated vs. actual time and cost. The tracker is visible to both the office and the customer through the client portal.
For operations managers, this replaces the “where is the truck” phone calls with a real-time dashboard. Elromco customer reviews report 40% fewer disputes after adopting the tracker, because both the customer and the office have a timestamped record of every event.
When the foreman submits the electronic bill of lading from the crew portal, the system closes the job, calculates payroll (hourly rates, commissions, per-job bonuses, tip splitting - all branch-specific), and generates the invoice. The data flows into accounting without anyone re-typing numbers.
This is the operational win that separates a purpose-built moving platform from a general CRM connected to a separate payroll tool. In a generalist setup, someone has to match timesheets to jobs, calculate commission, and create invoices separately. In Elromco, it happens when the foreman hits submit.
AI is built into every text field across the platform - not as a separate feature but as a layer available wherever you type. Tone adjustment (formal to friendly and back), instant translation, auto-reply suggestions, and speech-to-text are available in the communication hub, CRM notes, and customer messages.
The AI inventory feature lets crews snap a photo of a room and auto-detect items, quantities, cubic footage, weight, and room labels. This speeds up the inventory survey process significantly compared to manual item-by-item entry.
The Enterprise plan ($399/mo) includes a unified multi-branch dashboard. All locations appear on one screen with per-branch reporting, rate tables, crews, and dispatch settings. The owner or operations manager can filter by branch, compare performance, and move resources between locations - all from one login.
The single most practical advantage Elromco offers is what it does not make you do: book a demo to find out the price. Professional at $289/mo and Enterprise at $399/mo are on the website. No “schedule a call to see pricing,” no request-a-quote form, no sales-led price discovery. This gives a moving company owner a real budget number before investing time in a demo.
In a category where most competitors (SmartMoving, Supermove, MoveitPro) hide pricing behind a sales call, this is a meaningful structural advantage for buyers.
Elromco is not a general CRM with moving templates. The pricing engine understands seasonal rates and fuel surcharges. The dispatch board is built for trucks and crews, not generic resources. The eBOL is a moving-specific legal document, not a generic work order. The inventory module knows cubic footage and weight. Every feature reflects how moving companies actually operate.
The direct pipeline from eBOL submission to payroll calculation is the feature that saves the most back-office time. For a moving company running 50-200 jobs per month, eliminating the manual step between “job completed” and “paycheck calculated” saves hours per week and removes a common source of payroll errors. Accounting teams consistently cite this as a top reason for staying on the platform.
Elromco holds a 4.9/5 on Google across 512 reviews, 4.9/5 on Capterra (15 reviews), 4.9/5 on Software Advice (12 reviews), and 4.8/5 on GetApp (8 reviews). The consistency is striking - most software platforms show wider variance between review sites. Reviewers consistently cite the ease of quoting and booking, the crew portal’s simplicity, and support responsiveness.
The Professional plan at $289/mo includes 3 office users. Crew members are unlimited, but if your office team - dispatchers, sales reps, accounting - has more than 3 people, you need Enterprise at $399/mo. This is a straightforward price jump that growing companies should factor in from the start.
Elromco requires booking a demo to evaluate the platform. There is no self-serve free trial where you can create an account and test the features hands-on. Most moving companies report being live within two weeks of the first call, and onboarding and migration are free, but the evaluation step is sales-led rather than self-directed.
Elromco is designed exclusively for moving companies. If you are a general contractor, roofer, plumber, landscaper, or any other trade, Elromco will not fit your operations. The pricing engine is tied to moving rate structures, the dispatch is built for truck-and-crew logistics, the eBOL is a moving bill of lading, and the inventory module is designed for household goods. This is a strength for its target market but a hard boundary.
While the base pricing is transparent, the optional website builder at $99/mo and extra SMS at $0.025 per message can add to the monthly bill. For a company that needs a new website and sends high SMS volume, the true cost can run $400-500/mo on the Professional plan.
Outside of Google (512 reviews), Elromco’s review presence on Capterra (15 reviews), Software Advice (12 reviews), and GetApp (8 reviews) is smaller than more established moving software platforms. The scores are excellent, but the sample sizes are limited - something to keep in mind when comparing third-party sentiment.
| Plan | Monthly | Office Users | Crew | SMS/mo | Branches |
|---|---|---|---|---|---|
| Professional | $289 | 3 | Unlimited | 500 | 1 |
| Enterprise | $399 | Unlimited | Unlimited | 1,000 | Unlimited |
Both plans include CRM, online quotes and booking, client portal, dispatch and scheduling, electronic bill of lading, crew portal, invoicing and payments, accounting integration, storage management, reporting, Elromco AI, communications hub, document management, automated follow-ups, task management, and white-label branding.
Optional costs:
What is free with every plan: Onboarding and setup, data migration, training sessions, and unlimited phone/email/chat support.
Google rates Elromco 4.9/5 from 512 reviews. Capterra rates it 4.9/5 from 15 reviews. Software Advice rates it 4.9/5 from 12 reviews. GetApp rates it 4.8/5 from 8 reviews.
Positive themes:
Critical themes:
For a side-by-side comparison of all top moving platforms, see our best moving software guide.
| Feature | Elromco | SmartMoving | Movegistics | MoversTech |
|---|---|---|---|---|
| Target customer | Moving companies, 1-50 crew | Mid-size to large moving companies | Midsize moving companies | Small to mid-size movers |
| Pricing model | $289-399/mo published | Hidden (demo required) | Hidden (demo required) | Starts at $99/mo (per-user) |
| Instant online quotes | ✅ Yes (white-labeled) | ❌ No | ❌ No | ❌ No |
| Interactive client portal | ✅ Yes | ❌ No | ❌ No | ❌ No |
| Online booking (e-sign + deposit) | ✅ Yes | ❌ No | ❌ No | ❌ No |
| 9-stage job tracker | ✅ Yes | ❌ No | ❌ No | ❌ No |
| Multi-branch management | ✅ Enterprise | ❌ No | ❌ No | ❌ No |
| Unlimited crew (no per-seat fees) | ✅ Yes | ❌ Per-user | ❌ Per-user | ❌ Per-user |
| Free SMS included | ✅ 500-1,000/mo | ❌ No | ❌ No | ❌ No |
| AI-powered tools | ✅ Yes | ❌ No | ❌ No | ❌ No |
| Approximate monthly (5 office + 20 crew) | ~$399-499 | Unknown (call for quote) | Unknown (call for quote) | ~$300-500+ (per-user scaling) |
Elromco earns its place as the default first demo for moving companies that want a purpose-built operating system with transparent pricing. The combination of instant online quotes, interactive client portal, online booking, 9-stage job tracker, and eBOL-to-payroll automation is unmatched in the category - no competitor offers all of these features in one platform at a published price.
The caveats are real and worth weighing before committing: Professional caps office users at 3, there is no self-serve trial, and the platform is exclusively for moving companies, not general contractors. But for a growing moving company that wants CRM, quoting, dispatch, eBOL, invoicing, payroll, and storage in one system - and wants to know the price before the first sales call - Elromco is the clearest starting point in the category.
Book a free demo to see how the instant online quote and eBOL-to-payroll pipeline work for your specific operation.
Best for: Moving companies with 1-50 crew members that want a single moving-specific platform covering CRM, quoting, dispatch, eBOL, invoicing, payroll, and storage - with published pricing and no per-seat fees for field workers.
A strong field service pick for small service operations if the higher-tier workflow limits fit.
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