Tradify is a job management app built specifically for trades: electricians, plumbers, gas engineers, HVAC techs, and property maintenance services. It covers the full job lifecycle from inquiry capture to payment collection in a single platform. What sets it apart in a category full of “request a demo” pricing walls is simple: Tradify publishes its prices. Lite at $47 per user per month, Pro at $51, Plus at $61. No strategy session required to see the numbers.
I reviewed Tradify’s pricing page, feature documentation, Trustpilot reviews, and integration listings to evaluate whether the product backs up its pricing transparency with the feature depth trade businesses actually need.
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Right for / Not for
Right for you if:
- You run a small trade business (1-20 users) and want published per-user pricing with no sales call
- You need quoting, scheduling, invoicing, payments, and accounting sync in one straightforward platform
- You use Xero or QuickBooks Online and want native sync from the entry-level plan
- You value free training and phone support without paying for onboarding
- Your trade is electrical, plumbing, HVAC, gas, or property maintenance
Not for you if:
- You need inventory management, purchase orders, or bulk invoicing below the Plus tier
- You are a 20+ user operation that needs advanced dispatching, multi-branch management, or deep reporting
- You require integrations beyond Xero, QuickBooks, Stripe, and Google Calendar
- Your work is commercial construction, restoration, or large project management rather than trade service jobs
- You need AI tools on the lower pricing tiers (SmartRead and SmartWrite are Plus-only)
Third-Party Rating: Tradify holds a 4.8 out of 5 rating on Trustpilot based on 548 reviews. The vendor also cites 9,000+ total ratings across platforms including app stores. Trustpilot reviewers consistently praise ease of use, fast setup, responsive support, and how the platform replaced paper-based workflows. The most common criticism is that advanced features are locked to the Plus tier. We use Trustpilot as the primary source here because it is the verifyable third-party platform Tradify explicitly cites on its pricing page.
The 6-Step Job Workflow
Tradify organizes all job management around a six-step process: inquiries, quoting, scheduling, job tracking, invoicing, and payments. This is not a marketing framework. It is the actual workflow the software is built around, and it maps cleanly to how a trade service business operates day to day. For a broader view of trade software options, see our HVAC software roundup.
Inquiries and Customer Management
Every job starts as an inquiry. Tradify captures incoming inquiries, stores customer profiles, and converts them into quotes, jobs, or invoices. The Pro plan adds an inquiry form and email inbox, which means inquiries can arrive and be tracked inside Tradify rather than through a separate email or phone log. For a one-person operation, Lite handles this adequately. For a team where multiple people handle incoming work, the Pro tier’s customer communications history becomes more important.
Quoting and Invoicing
Quoting is available on all tiers, including Lite. Tradify supports branded quote templates, pricing and markups, and quote options with online acceptance (Pro and above). The quoting workflow imports price lists, applies markups, and sends branded quotes to customers. Progress invoicing is available on Pro and above, which matters for jobs that span multiple billing stages.
Invoicing follows the same template-driven approach. Lite includes basic invoicing and online credit card payments through Stripe. Pro adds quote and invoice reminders, templates, and progress invoicing. Plus adds bulk invoicing for teams that process multiple invoices in batches. The progression is logical: a sole trader can quote and invoice on Lite, but a team billing multiple jobs per week will want Pro or Plus.
Scheduling and Dispatch
Scheduling is on every plan. Tradify’s calendar view shows active jobs and staff locations, and syncs directly with Google Calendar. The Pro plan adds recurring jobs, custom statuses, job templates, appointment reminders, and subcontractor scheduling. For a team with a handful of technicians, this covers the essentials. What it does not have is the deep dispatch board, route optimization, or capacity planning of a platform like ServiceTitan. If your business lives and dies by the dispatch board, Tradify may not be deep enough.
Job Tracking and Mobile
Job tracking includes job dashboards, an interactive map, and reporting. Technicians can add photos, videos, and notes to jobs from the mobile app. The Pro plan adds job photos and files, a personal to-do list, and timesheets. Plus adds staff activity history and job service reports. The mobile app is available on iOS and Android and covers the field workflow: view job details, update status, add photos, record time, and log materials.
Payments
Online and credit card payments are available on all plans through Stripe integration. Tradify tracks when invoices are viewed, offers onsite and online payment options, and automates overdue reminders. This is a practical feature for trade businesses that lose time chasing payments. The payment workflow ties directly into the accounting sync, so a payment recorded in Tradify flows through to Xero or QuickBooks without manual double-entry.
SmartTools: AI on Plus Only
Tradify has added AI-powered tools called SmartTools, available exclusively on the Plus plan. Two tools are currently live:
- SmartRead for Bills: AI-powered cost capture that reads supplier bills and imports costs into the system. This reduces manual data entry for trade businesses that process regular material orders.
- SmartWrite: AI-generated descriptions and writing improvement for quotes, invoices, and job notes. This can help technicians who spend time writing up job descriptions.
The gating decision means a Pro user at $51/user/month does not get AI tools. You have to jump to Plus at $61/user/month to access SmartRead and SmartWrite. For a 10-person team, that is $100/month more for AI features that may or may not save enough time to justify the jump. Test the 14-day trial with Plus features enabled before deciding whether SmartTools earns its keep for your workflow.
Accounting and Integrations
Tradify syncs natively with Xero and QuickBooks Online on all plans, including Lite. This is a genuine advantage over competitors that gate accounting sync behind higher tiers. For a trade business where the owner handles bookkeeping, having invoice and payment data flow directly into the accounting system from day one reduces administrative friction.
Stripe handles online credit card payments. Google Calendar syncs scheduling data. That is the full integration list from the vendor’s own page. Compared to platforms that offer Zapier connectivity, CompanyCam, EagleView, or dozens of other connectors, Tradify’s integration footprint is intentionally narrow. The platform is designed as a self-contained system rather than a hub that connects to many specialized tools. If your workflow depends on a specific integration that is not Xero, QuickBooks, Stripe, or Google Calendar, verify availability before committing.
What Tradify Gets Right
Published pricing in an opaque category
Trade service software is full of vendors that hide pricing behind a “book a demo” wall. Tradify puts the numbers on the page: $47, $51, $61 per user per month. A 10-person team can calculate their monthly cost (10 x $51 = $510/month for Pro) before they ever start a trial. That transparency is rare and valuable. It also makes comparison shopping against Jobber, Housecall Pro, and Service Fusion straightforward, because you are comparing real numbers rather than sales-cycle estimates.
The 14-day no-card trial
The trial includes all features and requires no credit card. This is a meaningful advantage over platforms that require a demo call or a payment method before you can evaluate the product. Two weeks is enough time to run real jobs through the system: capture an inquiry, send a quote, schedule a job, track it, invoice it, and collect payment. If the workflow does not fit your trade after two weeks of real use, you have lost nothing but time.
Accounting sync from the entry tier
Xero and QuickBooks Online sync on Lite is not a marketing checkbox. It is a practical advantage for trade businesses where the owner handles bookkeeping and needs invoice and payment data to flow into the accounting system without manual entry. Competitors that gate accounting sync behind Standard or Pro tiers force smaller teams to either do double-entry or upgrade just for the integration. Tradify includes it from the ground up.
Free training and support
Tradify includes free one-on-one training and phone support at no additional cost. No paid onboarding tiers, no $1,000 setup fee. User reviews on Trustpilot consistently mention the quality and responsiveness of support. For a trade business owner who is not deeply technical, having someone walk them through setup reduces the friction of adopting a new system.
Where Tradify Falls Short
Feature gating at the Plus tier
Reporting, purchase orders, bulk invoicing, job tasks, service reminders, kit bundles, staff activity history, and job service reports are all Plus-only. For a team on Lite or Pro, the feature set is strong for job management but thin for operational reporting. If you need to pull a report on job profitability, track purchase orders, or bulk-invoice multiple jobs, you are on Plus at $61/user/month. The $10 gap between Pro and Plus is small per user, but the gating pattern means teams that need any one of those features jump the full price difference.
AI tools are Plus-only
SmartRead for Bills and SmartWrite are genuine productivity tools for trade businesses. Bill cost capture alone can save significant manual entry time for electricians and plumbers who order materials regularly. But locking both behind Plus means a Pro user has to upgrade $10/user/month to access them. For a small team, that decision is reasonable. For a 15-person team, it is $150/month of additional cost to access AI features that may save 30 minutes per tech per week. The math works only if your team processes enough bills to justify the gap.
Limited integration ecosystem
The integration list is short: Xero, QuickBooks Online, Stripe, Google Calendar. No native Zapier. No CompanyCam. No EagleView. No specialized trade integrations. If your current workflow depends on a specific tool connecting to your job management software, check whether Tradify supports it before you commit. This is the trade-off of a self-contained platform: simplicity and reliability in exchange for a smaller connection footprint.
Not built for large dispatch operations
Tradify is designed for small trade businesses. It does not have the dispatch board depth, multi-branch management, inventory control, call center features, or capacity planning of a platform like ServiceTitan or even Service Fusion. If your operation has grown past 20 users or runs multiple crews across multiple branches, Tradify will feel limiting. That is not a flaw. It is a product designed for a specific segment, and buyers outside that segment should look elsewhere.
Pricing Breakdown
| Plan | Price | Best For | Key Features |
|---|
| Lite | $47/user/mo | Sole traders and small teams | Job management, scheduling, quoting, invoicing, online payments, email tracking, Xero + QBO sync |
| Pro | $51/user/mo | Growing trade businesses | Everything in Lite plus custom branding, inquiry form, customer communications history, job photos and files, recurring jobs, templates, reminders, timesheets, subcontractor scheduling, progress invoicing |
| Plus | $61/user/mo | Teams that need reporting and AI | Everything in Pro plus SmartRead for Bills, SmartWrite, service reminders, job tasks, purchase orders, bulk invoicing, kit bundles, staff activity history, job service reports, reporting |
| Custom | By request | Large teams | All Plus features, custom configuration |
Add-on: Instant Website is $12/month on any plan. It gives your trade business a basic online presence tied to your Tradify account.
What you will actually pay: A 5-person plumbing team on Pro pays 5 x $51 = $255/month with no hidden fees or onboarding costs. A 10-person electrical team on Plus pays 10 x $61 = $610/month. Add the Instant Website at $12/month if you need a web presence. A sole trader on Lite pays $47/month for job management, quoting, invoicing, payments, and accounting sync. There are no per-job fees, no payment processing fees beyond Stripe’s standard rates, and no onboarding charges.
What Users Actually Say
Trustpilot reviewers rate Tradify 4.8 out of 5 based on 548 reviews. The pattern is consistent across positive reviews: users highlight ease of use, fast setup (some report being operational on day one), responsive support, and the transition from paper or spreadsheet-based systems to a digital workflow. Trade-specific testimonials reference how Tradify fits electrical, HVAC, plumbing, and fire protection businesses.
Positive themes:
- “Simple and easy to install and train employees” - multiple reviewers cite day-one onboarding
- ”Responsive support team” - free one-on-one training is a recurring praise point
- ”Got up and running on the first day with zero business interruption” - a key differentiator for small businesses
Critical themes:
- “Advanced features locked to Plus” - reporting and purchase orders behind the top tier
- ”Limited integrations” - users who need connections beyond accounting sync express frustration
- ”Not suitable for larger operations” - teams that have scaled past the product’s sweet spot
Tradify vs. the Competition
| Feature | Tradify | Jobber | Housecall Pro | Service Fusion |
|---|
| Pricing model | Per user/month | Tier-based, included users | Tier-based, included users | Tier-based, included users |
| Starting price | $47/user/mo | ~$69/mo (Lite, 1 user) | ~$49/mo (Basic, 1 user) | Request quote |
| Pricing transparency | Published on website | Published on website | Published on website | Request quote |
| Free trial | 14 days, no card | 14 days, no card | 14 days, no card | Demo only |
| QuickBooks sync | All plans | Standard and above | Basic and above | Standard and above |
| Xero sync | All plans | Not native | Not native | Not native |
| AI tools | Plus only | Not available | Not available | Not available |
| Best for | Small trade teams wanting per-user pricing | Small teams wanting client portal | Home service businesses | Growing teams with dispatch needs |
Final Verdict
Tradify occupies a clear and useful position in the trade software market: a per-user-priced job management platform for small trade businesses that want to know exactly what they are paying before they start. The published pricing at $47, $51, and $61 per user per month, combined with a 14-day no-card trial and accounting sync from the entry tier, makes it one of the most accessible options for electricians, plumbers, HVAC techs, and property maintenance services.
The tradeoffs are straightforward. Reporting, purchase orders, and AI tools are behind the Plus tier. The integration ecosystem is intentionally narrow. And Tradify is not built for operations that have outgrown small-team job management. None of these are flaws. They are the product’s design boundaries.
For a trade business with 1-20 users that wants to digitize quotes, scheduling, invoicing, and payments without a sales call or a complex onboarding process, Tradify is a strong choice. Start the free trial, run real jobs through it for two weeks, and see whether the workflow fits your trade before committing. For tree-care operators choosing between a specialist arborist system and a general trade app, read the ArboStar vs Tradify comparison. For larger operations, compare ServiceTitan or Service Fusion. For a more polished client-facing experience, look at Housecall Pro or Jobber. For a broader field service comparison, see our field service mobile app roundup.
Best for: Small trade businesses (1-20 users) that want published per-user pricing, job management, quoting, invoicing, scheduling, and accounting sync in one simple platform.
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